+65 8013 8154
1 Pemimpin Drive, #03-02 One Pemimpin, Bishan, 576151 Singapore


Frequently Asked Questions
The Basics
1. Which levels do you take?
Primary 1 to Primary 6. We also run a K2–P1 Bridging programme for children preparing to start formal schooling.
2. Where are you, and which schools do you serve?
We are at 1 Pemimpin Drive, #03-02 One Pemimpin, Bishan 576151 — a short walk from Catholic High School, and close to Ai Tong School, Marymount Convent, Mayflower Primary and CHIJ. We serve families across Bishan, Thomson and Ang Mo Kio.
3. What are your operating hours?
During school term we operate from 12:30pm to 7:00pm, Monday to Friday. During school holidays we run full-day programmes — 7:30am to 7:00pm.
Getting here and home
9. Do you provide transport?
Yes. We offer one-way transport (school to centre, or centre to home) and two-way transport. Fees vary by distance and are payable monthly across the 10 school months. Tell us your child’s school and home address and we will confirm availability During school holidays, an additional transport fee applies if the service is required.
10. What is the process for picking up my child?
Parents or authorised adults sign their child out each day, and we check ID at collection. If someone different is collecting — a grandparent, helper or relative — let us know in advance with their details. We will not release a child to anyone we have not been told to expect.
11. What if my child’s school dismisses early, or it is a half day?
Catering to working parents, our centre operates from 10:30am to 7:00pm when early dismissal applies to all primary schools in Singapore.
Car, safety and behavoir
17. How do you keep children safe?
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CCTV throughout the centre — every learning space, activity area and corridor, not just the entrance
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Supervised transitions and dismissal — staff oversee arrival from school, movement between rooms, and pick-up
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First-aid certified staff — knocks, scrapes and unwell children handled immediately and properly
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Established emergency procedures — practised with both staff and children, so nobody is improvising on the day it matters
18. How do you handle discipline and behavioural issues?
We focus on positive reinforcement and guidance to encourage good behaviour. Our approach is about helping children understand the consequences of their actions and manage their emotions. If behavioural challenges arise, we work closely with parents to tackle the situation together.
19. How do you encourage good habits?
Children earn reward cards for completing tasks, participating in class, showing effort, punctuality, and honesty and integrity. Cards can be exchanged for small gifts and privileges.
It works because it is concrete. Children see the connection between what they do and what follows, learn to set goals and work towards them, and start taking ownership of their own learning rather than being managed through the afternoon.
20. What do you do to help new students settle in?
Starting somewhere new can be daunting, so our educators go out of their way to welcome new students. We pair them with a buddy, introduce the routine gradually, and give plenty of support through those first few weeks.
21. What happens if my child gets sick at the centre?
We will contact you straight away. Your child can rest in a quiet, separate area until you arrive. If the illness looks contagious, we may ask that they stay home until they recover, to protect the other children.
Fees and Enrolment
23. How much does it cost?
Fees depend on the programme and options you choose. Send us an enquiry and we will share the full schedule, including registration, deposit, uniform, insurance and materials.
24. What is included in the monthly fee?
Student care, catered lunch and tea break, supervised homework, and all in-house enrichment programmes. Tuition, add-on enrichment, transport and holiday programmes are charged separately.
25. Do Student Care students get a discount on tuition?
Yes — Student Care students enjoy 15% off tuition fees.
26. How do I pay?
By PayNow to our UEN, invoiced monthly.
27. Can I try before committing?
Yes. The trial session is chargeable and will be waived upon confirmation of enrolment. Message us on WhatsApp to arrange a visit and a trial session.
28. How do I enrol?
Submit the interest form or message us on WhatsApp. We will arrange a centre visit, walk you through the programme, and confirm availability for your child’s level.
29. Can I join mid-term?
Yes, subject to availability. Fees are pro-rated from your child’s start date.
30. What if I need to withdraw my child?
A one-month written notice is required for withdrawal. The deposit will be refunded, while material and transportation fees will be refunded on a pro-rated basis.
A Typical Day
4. What actually happens between 1:50pm and 7:00pm?
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1:50–2:30pm — Arrival and lunch
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2:30–3:30pm — Supervised homework and revision
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3:30–4:00pm — Tea break
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4:00–5:30pm — In-house SCC programmes, Enrichment programmes or tuition
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5:30–6:00pm — Circle time and reflective moments
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6:00–7:00pm — Reading, puzzles and board games
6. How do you handle homework supervision and academic support?
Every day from 2:30pm to 3:30pm is set aside for homework and revision — and it is supervised properly, not just policed. Because the same teachers also run our Chinese, English and Math programmes, they can spot a gap in the afternoon and close it the same week. That includes Chinese homework, which is where most centres cannot help.
7. What is the staff-to-student ratio?
Our teacher-to-student ratio is 1:8, which is how we are able to give every child real attention rather than crowd supervision.
8. Do you provide meals or snacks? What about dietary restrictions?
Yes — a catered lunch when your child arrives, and an afternoon tea break. Both are included in your fees. Tell us about any allergies or dietary needs at registration and we will work around them.
Programmes
12. Does my child need to already speak Chinese?
No. We take children across the full range, from those who speak Mandarin at home to those who barely speak it at all. Our teachers pitch to the child in front of them, and the daily bilingual environment does most of the work — children absorb far more from constant low-pressure exposure than from a weekly lesson.
13. What enrichment programmes do you offer?
Included in student care, rotated weekly:
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Language enrichment in English and Chinese — show and tell, public speaking, reading, storytelling and creative writing
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Character building, focus training and team building
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Fun Math and Math Booster
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Art and craft
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Indoor and outdoor play and sport
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Device and AI Robot time — twice weekly, using school platforms such as SLS, Koobits and Ezhishi, plus our AI Robot for Chinese and English oral practice
Available as optional paid add-ons: AI Coding (with Lyza Education), Wushu (with Kuang Tian Sports & Martial Arts), Chinese Cultural Experiences, Culinary Creation, and Basketball & Fitness.
14. Is tuition compulsory? Is enrichment compulsory?
No. Student care includes all our in-house programmes at no additional cost. Formal tuition and add-on enrichment are optional and charged separately.
15. Can my child join tuition or enrichment without enrolling in student care?
Yes. Our tuition, enrichment programmes and school holiday programmes are open to everyone, whether or not your child is enrolled in student care. Student Care students enjoy 15% off tuition fees, but you are welcome to join us for a single programme.
16. Do you run holiday programmes?
Yes — full-day programmes during the March, June, September and year-end school holidays, blending tuition, hands-on activities, sport and a weekly outing. Recent camps have included Science, Art, AI Coding, Culinary and Sports. Holiday programmes are open to all children, not only those enrolled with us. They are a good way to try the center before committing to anything longer.
Communications
22. How will I know how my child’s day went?
Daily updates via WhatsApp, with a separate group chat for each level.
Every teacher speaks both English and Chinese fluently, so there is never a language barrier between you and the people caring for your child. For anything that needs a proper conversation, you can reach our Centre Manager directly.